7v7v7 Frequently Asked Questions

Everything you need to know about playing on 7v7v7 — from signing up and depositing via bKash or Nagad, to cricket betting, live casino, bonuses, and keeping your account safe.

This FAQ page covers the most common questions from 7v7v7 players across Bangladesh — from Dhaka, Chittagong, Sylhet, and Khulna to Rajshahi, Barisal, Rangpur, and Cox's Bazar. Whether you are new to 7v7v7 or a returning player, the answers below will help you get the most out of every session. If your question is not covered here, reach out to our support team at [email protected] — we are available 24/7 in English.

Payments
Instant deposits via bKash, Nagad, Rocket and Upay. Withdrawals processed within 24 hours.
Cricket Betting
BPL, IPL, T20 World Cup, and Bangladesh Tigers matches — all covered with live in-play markets.
Casino Games
Slots, live casino, Super Keno, and crash games from top providers. Certified RNG technology.
Security
SSL-encrypted platform, KYC verification, and 21+ age enforcement to keep your account safe.
Bonuses
Welcome bonus, reload offers, free spins, and loyalty rewards for active 7v7v7 players.
24/7 Support
English-language support at [email protected] around the clock — Bangladesh Standard Time (UTC+6).

Account & Registration

How do I create a 7v7v7 account?

Creating a 7v7v7 account takes less than two minutes. Visit 7v7v7.ws, click the registration button, and enter your name, mobile number, email address, and a secure password. You must be 21 years of age or older to register. Once submitted, a verification code is sent to your mobile number to confirm your identity. After verification, your account is active and you can make your first deposit.

What documents do I need for KYC verification on 7v7v7?

7v7v7 requires a valid government-issued photo ID for KYC verification — your National Identity Card (NID), passport, or driving licence are all accepted. You may also be asked to provide a selfie holding your ID and proof of your payment method (e.g. a screenshot of your bKash or Nagad wallet showing your registered number). Completing KYC unlocks higher withdrawal limits and faster processing.

I forgot my 7v7v7 password — how do I reset it?

To reset your 7v7v7 password, go to the login page and click 'Forgot Password'. Enter the mobile number or email address linked to your account, and a reset code will be sent to you. Enter the code, then choose a new password of at least eight characters. If you do not receive the reset message within a few minutes, check your spam folder or contact [email protected] for assistance.

Can I have more than one 7v7v7 account?

No. Each player is permitted one account on 7v7v7 only. Creating duplicate accounts is a violation of the Terms & Conditions and may result in permanent closure of all associated accounts and forfeiture of any balances. If you believe a duplicate has been created in error, contact [email protected] immediately to have it reviewed and resolved.

How do I close my 7v7v7 account?

To close your 7v7v7 account, email [email protected] with subject line 'Account Closure Request'. Include your registered name and mobile number so we can verify the request. Any pending balance will be withdrawn to your registered payment method before the account is closed. If you are closing for responsible gaming reasons, we can also activate self-exclusion instead — please let the support team know.

Deposits & Withdrawals

How do I deposit money into my 7v7v7 account using bKash?

To deposit via bKash on 7v7v7, go to your account wallet, select bKash as your deposit method, enter the amount in BDT, and follow the on-screen prompts to complete the transaction through the bKash app or USSD menu. Deposits via bKash are credited to your 7v7v7 account instantly in most cases. The minimum deposit is ৳200. There are no fees charged by 7v7v7 on bKash deposits.

What is the minimum withdrawal amount on 7v7v7?

The minimum withdrawal amount on 7v7v7 is ৳500 BDT. Withdrawals can be made to your bKash, Nagad, Rocket, or Upay wallet, or to a linked bank account at Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank. Most withdrawals are processed within 24 hours; mobile wallet payouts (bKash and Nagad) are typically faster and often complete within a few hours of approval.

How long does a Nagad withdrawal take on 7v7v7?

Nagad withdrawals from 7v7v7 are typically processed within 1-6 hours of approval during normal operating hours. In most cases, funds arrive in your Nagad wallet the same day you submit the request. Withdrawals submitted late at night Bangladesh Standard Time may take until the following morning. If your withdrawal has not arrived after 24 hours, contact [email protected] with your transaction reference number.

Are there any fees for deposits or withdrawals on 7v7v7?

7v7v7 does not charge its own fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) or bank may apply their own transaction charges according to their standard rate schedule — these are outside 7v7v7's control. Always check your wallet provider's current fee structure before transacting if you want to avoid surprises.

What should I do if my deposit to 7v7v7 has not been credited?

If a deposit has not appeared in your 7v7v7 account within 30 minutes, first check that the transaction shows as successful in your bKash, Nagad, or Rocket app. If the payment went through on your wallet side but has not credited to your 7v7v7 account, email [email protected] with your registered mobile number, the deposit amount, the date and time of the transaction, and a screenshot from your wallet app. Our team investigates and resolves missing deposits within 24 hours.

Games & Gameplay

What cricket betting markets are available on 7v7v7?

7v7v7 covers all major cricket competitions including the Bangladesh Premier League (BPL), IPL, T20 World Cup, ODI World Cup, and Test series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, first wicket method, and live in-play betting where you can place bets while a match is in progress. Markets open as soon as fixtures are confirmed and close at the start of play.

Can I play 7v7v7 games on my mobile phone?

Yes — 7v7v7 is fully optimised for mobile play. The platform runs directly in your smartphone browser (Chrome or Safari on Android or iOS) without requiring an app download. All games, including slots, live casino, cricket betting, Super Keno, and crash games, are accessible on mobile. The site is designed specifically for Bangladeshi players on smaller screens, with fast loading times even on 4G connections.

Are the games on 7v7v7 fair and how do I know?

All games on 7v7v7 use certified Random Number Generator (RNG) technology supplied by reputable game studios including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. RNG certification means that every spin, card deal, or number draw is statistically random and cannot be predicted or manipulated. RTP (Return to Player) percentages for individual game titles are available on request — contact [email protected] to ask about a specific game.

What is Super Keno and how do I play it on 7v7v7?

Super Keno is a fast-paced lottery-style game available exclusively on 7v7v7. Players choose between 1 and 10 numbers from a grid of 80, place a BDT bet, and wait for 20 numbers to be drawn randomly. The more of your chosen numbers that match the drawn numbers, the higher your payout. Each round takes only a few seconds, making it one of the quickest games on the platform. Visit the Super Keno page for full rules and payout tables.

Bonuses & Promotions

What welcome bonus does 7v7v7 offer to new players?

7v7v7 offers a welcome bonus to newly registered players who make a qualifying first deposit. The bonus amount and percentage match are displayed on the promotions page and may vary based on current campaigns. To claim the welcome bonus, make sure to opt in during registration or on your first deposit screen. Bonus funds are subject to wagering requirements before they can be withdrawn — full T&C apply and are available on the Terms & Conditions page.

What is the wagering requirement on 7v7v7 bonuses?

The wagering requirement on a 7v7v7 bonus is the number of times you must wager the bonus amount before it converts to withdrawable cash. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before the bonus balance can be withdrawn. The exact rollover for each promotion is stated in the individual promotion's terms. Always read the specific T&C before claiming any bonus offer.

Do 7v7v7 bonuses expire?

Yes, most 7v7v7 bonus offers have an expiry period — typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirement is not met within the stated timeframe, the bonus and any winnings derived from it are removed automatically. The expiry date and time for your active bonuses are visible in your account wallet section. Check the individual promotion terms for the specific validity window.

Can I use a bonus on cricket betting as well as casino games?

Whether a 7v7v7 bonus can be used on cricket betting, casino games, or both depends on the specific promotion. Some bonuses are credited as sports betting funds and can only be wagered on cricket, football, kabaddi, or other sports markets. Others are casino bonuses restricted to slots and table games. A few promotions are platform-wide. The applicable game categories are always stated in the individual promotion's terms — check before you claim.

Safety & Responsible Gaming

Is 7v7v7 a safe and legitimate platform to play on?

7v7v7 is a secure online gaming platform that uses SSL encryption to protect all player data and financial transactions. All games are supplied by certified studios with independently verified RNG technology, ensuring fair play on every spin and bet. Player funds are held separately from operational funds. The platform enforces strict 21+ age verification and KYC procedures, and has a full responsible gaming framework including deposit limits, self-exclusion, and 24/7 support.

What is the minimum age to play on 7v7v7?

The minimum age to register and play on 7v7v7 is 21 years old. This applies to all players regardless of location within Bangladesh. Age verification is required at registration and may be requested again at any point — particularly before processing a withdrawal or when account activity suggests a player may be underage. Accounts confirmed to belong to players under 21 are closed immediately and any balance is returned to the originating payment source.

How do I set a deposit limit or self-exclude on 7v7v7?

To set a deposit limit on 7v7v7, go to your account settings and select the responsible gaming section, where you can set daily, weekly, or monthly BDT caps. Reductions take effect immediately; increases require a 24-hour cooling-off period. To activate self-exclusion, email [email protected] with subject 'Self-Exclusion Request' and specify your preferred period (1 week, 1 month, 3 months, 6 months, or permanent). Exclusions are processed within 24 hours and cannot be reversed during the exclusion period.

What should I do if I think my gambling is becoming a problem?

If you feel gambling is negatively affecting your finances, relationships, or wellbeing, act early — it is easier to regain control sooner rather than later. On 7v7v7, you can immediately activate a cooling-off period, set tighter deposit limits, or request full self-exclusion by emailing [email protected]. Our support team handles all responsible gaming requests with complete confidentiality and without judgement. We also strongly encourage speaking with a trusted family member or medical professional. Visit our Responsible Gaming page for a full guide to available tools.

Still Have Questions? We Are Here to Help
Our support team is available 24/7 at [email protected]. You can also explore the 7v7v7 Casino, read our Responsible Gaming guide, or head back to the homepage to start playing.