Privacy Policy — 7v7v7

1Introduction

This Privacy Policy ("Policy") describes how 7v7v7 ("we", "us", "our", "Platform") collects, processes, stores, and protects personal data relating to individuals ("you", "Player", "User") who register for or use the services available at 7v7v7.ws. This Policy forms part of the overall agreement between you and 7v7v7 and should be read alongside the Terms and Conditions published at 7v7v7.ws/terms-conditions.

By registering an account on 7v7v7 or continuing to use the platform after this Policy is published or updated, you acknowledge that you have read and understood its terms. If you do not agree with any part of this Policy, you should not use 7v7v7 and may request account closure by contacting our support team at [email protected].

2Information We Collect

7v7v7 collects the following categories of personal data, depending on how you interact with the platform:

3How We Use Your Information

7v7v7 uses personal data for the following specific purposes, all of which are necessary to deliver the services you have registered for or to meet our obligations under applicable law:

• Creating and managing your 7v7v7 account, including verifying your identity and age prior to granting full platform access.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining transaction records for regulatory compliance.
• Delivering and personalising game content, including applying your responsible gaming settings (deposit limits, session reminders, self-exclusion status) across all game sessions.
• Detecting, investigating, and preventing fraud, money laundering, account abuse, prohibited conduct, and any other activity that violates our Terms and Conditions.
• Providing customer support, responding to your enquiries and complaints, and maintaining records of support interactions for quality assurance and dispute resolution.
• Analysing aggregate, anonymised usage patterns to improve the performance, stability, and game offering of the 7v7v7 platform. This analysis does not involve identifying individual players.

4Legal Basis for Processing

7v7v7 processes personal data on one or more of the following legal bases:

• Contract performance — processing is necessary to create and maintain your account, process your transactions, and deliver the gaming services you have signed up to receive.
• Legal obligation — certain processing is required for us to meet applicable financial, anti-money laundering, and age-verification compliance obligations.
• Legitimate interests — fraud prevention, platform security, dispute resolution, and aggregate analytics are conducted in our legitimate interests as a platform operator and do not override your fundamental privacy rights.
• Consent — where we send you promotional communications or apply optional personalisation features, we do so on the basis of your explicit consent, which you may withdraw at any time by contacting [email protected].

5Payment Data and Third-Party Processors

When you make a deposit or withdrawal on 7v7v7 using bKash, Nagad, Rocket, or Upay, your mobile financial service provider processes the payment directly between your mobile wallet and 7v7v7's designated accounts. 7v7v7 does not receive, store, or transmit your full mobile banking PIN, OTP codes, or app passwords. The data exchanged is limited to the transaction reference, amount, timestamp, and your registered mobile number.

Where Visa or Mastercard payments are accepted, card transactions are handled by PCI-DSS compliant payment gateway partners. 7v7v7 does not store full card numbers or CVV codes on its servers. Card data is tokenised by the payment gateway at the point of entry.

6Sharing of Personal Data

7v7v7 does not sell or rent your personal data to any third party. We share personal data only in the following limited circumstances:

• Game providers — licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive anonymised session and gameplay data to deliver and audit their games. No personally identifiable information beyond what is strictly necessary is transmitted to game providers.
• Payment processors — as described in Section 5, transaction data is shared with your chosen mobile financial service provider (bKash, Nagad, Rocket, Upay) or card gateway solely to execute the payment you have initiated.
• Identity verification providers — where KYC verification is required, your identity documents may be processed by a third-party KYC service provider. These providers are contractually bound to process your data only for the purpose of identity verification and to maintain equivalent data protection standards.
• Legal and regulatory authorities — if required by applicable law, court order, or at the request of a competent authority investigating financial crime or fraud, 7v7v7 may disclose personal data to the extent strictly required by such legal obligation.

All third-party service providers engaged by 7v7v7 are required to maintain appropriate technical and organisational measures to protect personal data and are prohibited from using your data for any purpose other than those specified in their service agreement with 7v7v7.

7Cookies and Tracking Technologies

7v7v7.ws uses cookies and similar local-storage technologies to operate the platform and improve the user experience. We do not use third-party advertising or retargeting cookies. The types of cookies we use are:

• Essential cookies — required for basic platform functionality including session authentication, language preference, and responsible gaming settings. These cannot be disabled without preventing you from using 7v7v7.
• Performance cookies — collect anonymised data about how players navigate the platform (pages visited, time on page, error encounters) to help us identify and fix technical issues and improve layout.
• Functional cookies — remember your preferences such as language setting and responsible gaming tool configurations so you do not need to re-enter them on each visit.
• Security cookies — used to detect and prevent session hijacking, cross-site request forgery, and other security threats during authenticated sessions.

You may manage non-essential cookies through your browser settings. Please note that disabling performance or functional cookies may affect parts of the 7v7v7 platform experience. Essential and security cookies cannot be disabled as they are required for the secure operation of your account.

8Data Retention

7v7v7 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Account and identity data — retained for the duration of the account and for 5 years following permanent account closure, to satisfy anti-money laundering record-keeping requirements.
• Financial transaction records — retained for 7 years following each transaction date, in line with standard financial record-keeping obligations.
• Support correspondence — retained for 3 years following the closure of each support case, to allow for re-opened disputes and quality review. Anonymised aggregate support statistics may be retained indefinitely.

9Security Measures

7v7v7 implements industry-standard technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: TLS/SSL encryption for all data in transit between your device and 7v7v7 servers; AES-256 encryption for sensitive data fields stored at rest; access controls limiting internal access to personal data to authorised personnel only on a need-to-know basis; regular security assessments and penetration testing of platform infrastructure; and automatic session timeouts after periods of inactivity.

While 7v7v7 takes all reasonable steps to protect your data, no internet transmission or digital storage system can be guaranteed to be 100% secure. If you suspect that your account has been compromised, please contact us immediately at [email protected] so that we can take prompt protective action.

10Your Data Rights

As a player on 7v7v7, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

11Children's Privacy

7v7v7 is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. Age verification is applied at registration and, where necessary, through documentary KYC checks. If we discover that personal data has been collected from a person under 21, we will delete that data immediately, close the associated account, and return any funds deposited to the originating payment source where technically possible.

12International Data Transfers

7v7v7's primary platform infrastructure and data storage are operated in data centres serving the Asia-Pacific region. Where game content is delivered by third-party providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), server infrastructure operated by those providers may be located in other jurisdictions. In all cases, 7v7v7 requires that such providers maintain data protection standards equivalent to those described in this Policy and that personal data is not processed for purposes beyond those agreed under the applicable service contract. By using 7v7v7, you acknowledge and consent to the transfer of your personal data to the extent described in this section.

13Changes to This Privacy Policy

7v7v7 reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page. Where the changes materially affect how we process your personal data, we will endeavour to notify you via the contact details registered on your account. Your continued use of 7v7v7 following publication of a revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically, particularly if you are an active player.

14Contact and Data Enquiries

For all privacy-related enquiries, data rights requests, or concerns about how 7v7v7 handles your personal data, please contact our support team. All data-related correspondence is handled in English and responses will be provided within a reasonable timeframe during Bangladesh Standard Time (UTC+6) operating hours.

Our Privacy Commitments